Delivery and Returns

Postage and Packaging

We take pride in packaging our products well so they arrive to you safe and sound. Protective packaging is used for each delivery with the appropriate caution stickers for delicate items.

We can not accept responsibility for returned or undelivered items due to an incorrect postal details. Additional charges will be added for any re-delivery.

Delivery Times

Please allow 1-2 working days for your items to be despatched. You will need to bear this in mind when placing your order. All items will be sent via Royal Mail or Courier. Prices will depend on the size and weight of your product and the delivery option you select. Please note, Next Day Special Delivery will need to be ordered before 12:00 pm (mid-day) to be received the following day.

Returns

Please contact us if you are not happy with your goods.

We will refund any damaged or defective goods in full, within 14 days of purchase. Also, if goods do not match what was ordered a full refund will be given.

On receipt of returned goods, refunds will be issued by the same method payment was made.

Please be aware we can not refund any postage and packaging costs for initial delivery or return. We would recommend you send any returns back to us via Recorded Delivery as proof of shipment and receipt.